Politique d’expédition

ALL LISTED DELIVERY DATES ARE CONFIDENT ESTIMATES, BUT ARE IN RARE CONDITIONS SUBJECT TO UNCONTROLLABLE FACTORS SUCH AS CUSTOMS HOLDS, HOLIDAYS, AND SHIPPING COMPANY STRIKES.

PREMADE:

PREMADE ITEMS WILL TAKE 5-10 BUSINESS DAYS FOR DELIVERY. PLEASE ALLOW 1-3 DAYS TO PROCESS YOUR ORDER UNLESS STATED OTHERWISE ON THE PRODUCT PAGE.

PREORDER: 

THE DURATION OF SHIPPING MAY TAKE UP TO 4-8 WEEKS IF THE PRODUCT IS A PREORDER. WE START PACKING ORDERS AS SOON AS WE RECEIVE A BULK (WHICH MAY TAKE 2-4 WEEKS TO ARRIVE TO US), THEN SHIPPING TO THE CUSTOMER MAY TAKE ANOTHER 5-10 BUSINESS DAYS TO ARRIVE TO THEM DEPENDING ON WHERE THE CUSTOMER IS LOCATED. SHIPPING TIMES ARE FLEXIBLE AND ARE NOT SUBJECT TO A SET DURATION.

CUSTOMS:

IF YOU ARE LOCATED IN THE USA OR ANYWHERE OUTSIDE OF CANADA, CUSTOMS CLEARANCE DURATION CAN VARY DEPENDING ON A VARIETY OF FACTORS OUTSIDE OF OUR CONTROL WHICH CAN LEAD TO DELAYS. REGARDLESS, WE WILL MAKE IT OUR PRIORITY TO MAKE SURE YOU RECIEVE YOUR PACKAGE.

IMPORT CHARGES:

CUSTOMERS ARE RESPONSIBLE FOR PAYING IMPORT TAXES. REGULATIONS FOR IMPORT DUTIES AND TAXES MAY VARY AND WE ARE UNABLE TO CONTROL NOR PREDICT THEIR AMOUNT. IF YOU REFUSE A SHIPMENT FROM US, YOU ARE RESPONSIBLE FOR THE ORIGINAL SHIPPING CHARGES AND THE COURIER COST OF RETURN.